What does a typical day look like for you?
A finance manager’s job description probably doesn’t include some of the things I do each day – like baking and drinking the occasional gin! – but while I’m in the office, my day is pretty varied. I need to be really organised, because the team and I look after our internal finance tasks, as well as supporting the ARs with their accounting services. We handle all client money for our partners, including cash collection and insurer reconciliation.
8am: First thing, I go through the inboxes and see what I can delete – things we won’t have to deal with like duplicate requests and enquiries. I’ll prioritise the work, whether it’s management accounts or commission reports for the ARs.
9am: I’ll go through my own emails and reply to any urgent ones. I’ll deal with finance agreements, process cancellations, answer queries and solve problems if I can.
10am: At 10am, I’ll hold a one-to-one with one of the team members, making sure they’re OK and reviewing their performance over the past month. If there are any problems, we’ll talk things through with them, and I’ll see what I can do to help them.
11am: I might do some work on the management accounts which provide the business with information to make day-to-day decisions. Alternatively, I might put together management information for the directors.
1pm: When I get back from lunch, I’ll check whether the team have any queries they need help with and deal with those. We’re always looking to try to improve processes so sometimes things come up that we can use to do this. I’ll also look at my emails again for any from ARs that I need to deal with.
2pm: I spend time speaking to the ARs each afternoon. While the team deal with the day-to-day issues, I’ll manage the insurer relationships. By keeping in touch with them, I can understand the challenges they face and help solve them.
3pm: The team would say that the most important part of my job is processing the payroll, which includes both salaries and pensions. I make them a priority and get them done on time every month to keep everyone happy.
4pm: Part of my role is dealing with problems for our bigger accounts or larger insurers. I make sure I keep up to date with anything that crops up during the day and see what I can do to help get things back on track.